If you have troubles during the installation, your workshop shall contact our support via phone.
Contact to our technical support
There is a new smartphone app for workshop and customers that want to install and test GPS tracking devices.
You can click on the download links below:
Click on Login to enter your access codes (one-time passwords). You will get the one-time passwords from your customer or from our technical support.
The one-time password is valid for one asset, one customer-account or all devices of a partner.
Enter the IMEI or part of the IMEI or the asset name below and click on search.
Check the GPS Installation App test data:
Check the correct position of the GPS Antenne (absolutely necessary)
Check, if the device has permanent power (absolutely necessary)
Check, that ground is connected correkly (absolutely necessary)
Do a short testtrip and check if the trip data is sent to the test software(absolutely necessary)
private switch is connected and tested
After finishing your installation and tests you should send a Installation document to your customer/partner.
We recommend to fill in the vehicle service for every installation. It is an approval document that the installation was tested. You can download it here: