This chapter deals with installing the GPS Fleet Software on a server. Customers that use web-based hosting accounts don’t have to read it!

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If the TeamViewer is not available or if the server requirements are not fulfilled, additional costs for the installation and support will apply.

Minimum Requirements for the Hardware Server

Please provide a stable and fast server for the installation.

Minimum requirements for up to 100 assets

The following requirements should be fulfilled for installations up to 100 assets:

Minimum requirements for to 100 to 250 assets

Zusätzlich empfehlen neue Server für eine lange, stabile Laufzeit mit schnellen Festplatten, kontaktieren Sie uns gerne bei Fragen, z.B:

Recommended server requirements for 500 or more assets

We recommend a stable new server for a long-term interruption free operation. You can contact us in case of questions, e.g.Wir empfehlen neue Server für eine lange, stabile Laufzeit mit schnellen Festplatten, z.B:

Firewall

TeamViewer Installation

Please note that the full remote access via TeamViewer is necessary for the remote installation and on-going support.

If the TeamViewer is not available or if the server requirements are not fulfilled, additional costs for the installation and support will apply.

 

1         Download the program TeamViewer (Full version) from http://www.teamviewer.com/download/TeamViewer_Setup.exe

2          Install the program TeamViewer as a service (standard installation) and make sure to activate “automatically start with windows” (runs as a service)

3          When you are asked, choose non-commercial usage (you will be asked two times) to use it for free

4          After the installation you shall set a permanent password and provide the permanent password to us for the installation

5         Please send us the TeamViewer ID (we be displayed) and your password

6         Configuration:

  1. Click on the team view symbol on the right corner
  2. Click in the “security” tab sheet and activate it to “Full Access” to enable the installation

Not supported or no stable service guaranteed

If you can’t provide a stable server, this might affect the quality of service. Our support cannot solve this.

Vehicle installation

The installation of the tracking device can be settled independent from the software installation. The installation is described in a separate documentation.

After the device installation the asset list (Name of Asset, IMEI of tracking device, GSM number of SIM) must be entered into the software (see later chapter).