You need to check if your vehicle (Model, year and type) is compatible with the adapter.
Canbus-Kabelstrang mit Anschluss Ortungsbox, Canbus Box und CAN High / LOW
With the CAN HIGH and CAN LOW the vehicle can be connected.
Plus (10 – 30 Volt)
Connect the RS232 connector to the serial connector of the tracking device and plug it into the right plug.
The tracking device must be configured before the communication with the CANBUS device!
Do not remove
Optional: For some models (Renault/Volvo) it’s necessary to read the J1708 protocol, to be able to read the current fuel stand.
For every vehicle model there is a how-to manual available where to find the cables.
Before leaving the mechanic store check via software if the data is sending already.
Contact your Support, for he can check the CANBUS data in your Software during the office hours
see Troubleshooting RMA